Our exclusive Spa Health Leisure Club is the perfect solution for your health, fitness and general wellbeing. Located in our bright, modern purpose-built wing, Spa Health offers top of the range Precor gym equipment, alongside a luxurious swimming pool, sauna and steam rooms.
ID Required on first visit to the club.
PLUS MEMBERSHIP INCLUDES
PLEASE NOTE - Six month and annual memberships will ask for a payment of £0.00 when you checkout. This is correct as we don't charge joining fees. The full prices of the membership will be charged to your card later the same day.
Acceptance of Rules
In proceeding with the purchase of a membership, members agree to abide by these terms and conditions together with local rules and regulations at the club.
The Spa Hotel reserves the right to amend these rules at any time.
Notice of any change or update in rules will be published on The Spa Hotel website.
Payment of Subscriptions
- Memberships purchased online can be cancelled within 14 days, with a full refund, provided the club has
not been used during this period.
- Membership subscriptions are payable either in full annually or monthly recurring card payments only.
- Upon enrolment, members will be asked to pay a pro rata subscription for the remainder of the current
month.
- Monthly collections will take place on the 1st of each month unless otherwise advised.
- All other payments will be collected on the appropriate anniversary date.
- In the event of subscriptions not being paid on the due date, access to The Spa Health may be refused
until such time as payment is received.
- Should a payment fail to be collected due to insufficient funds a second attempt to collect will occur
within 2 days of the failure. During this time access to the club will be suspended. On a second failure,
your membership will be cancelled.
- Unless written notice is received, membership will continue beyond the initial period and be subject to
the rules of suspension and termination.
Suspension of Membership
- Membership suspensions are only available for Annual/Six Monthly members.
- Monthly memberships cannot be suspended, but can be terminated as per the terms below.
- Membership suspension will only be granted in the following circumstances on production of the
specified third party evidence:
(i) Pregnancy - Medical confirmation
(ii) Ill Health or injury - Doctor’s letter
- Suspension must be requested in writing no later than 20th of the month to take effect from the 1st day
of the following month and will not be granted retrospectively.
- Suspension of membership will not be permitted until the first full month of membership has been
completed and will be for a minimum of two months and a maximum of six months, effective from 1st
of any month only.
- Members suspending will have their prepaid period extended for an equal period of time. In other
words the length of any suspension will be added to the end of the prepaid period.
- Should a lead member of a group suspend, any active partner will also be suspended
- During a suspension period, if the club is used by a member, guest or active partner, the suspension will
immediately end with the effective resume date from the 1st of that same month.
Termination of Membership
- Notice to terminate membership can be given at any time.
- Termination will be effective from the end of the current billing period.
- No refunds or credits will be given for billing periods already paid for.
- If a new memberships is started within 1 calendar month of cancellation, the cancellation will be deemed
void and arrears will be due for the intermediate period.
Annual Review of Fees
- Membership charges are subject to annual review.
- Members are notified in writing of any changes in their subscription with a minimum of one months'
notice.
Access to Spa Health
- The Spa Health reserves the right to reject an application for membership, or refuse admission, without
ascribing any reason for doing so.
- No-one under the age of 16 shall be permitted to use any fitness equipment of the club unless pre
arranged and organised by the club.
- All members will be issued with membership cards.
- Members must carry their membership card when visiting premises and show them to club reception
staff or duty manager when asked to do so.
- If there are unpaid subscriptions, access may be refused and the card retained until such time as the
problem with missed subscription payments has been resolved.
- Loss of a card should be reported immediately to The Spa Health staff. We reserve the right to charge
for a replacement.
- Membership cards are not transferable and are to be used by the named member only.
- Any misuse of membership cards will result in an immediate cancellation of membership.
- Spa Health reserves the right to refuse admission and/or expel any member if, in its opinion, that person
has caused nuisance, annoyance, offence or a breach of rules.
Spa Health Use & Etiquette
- The fitness facilities can only be used after attending a health check and gym induction with one of our
trainers.
- Restricted entry times apply to Off-Peak Memberships, please refer to the membership category
schedule on The Spa Hotel website for full details.
- The fitness area has been designated a ‘dry area’ therefore members must wear suitable clothing.
Training shoes must be worn in the gym but must not be used outside.
- In the interest of safety and hygiene, no crockery or glasses are allowed in the pool area, changing
rooms, sauna or steam room.
- For health and hygiene reasons it is necessary for all persons to shower before using the pool, sauna or
steam room.
- The gymnasium and pool must be cleared 15 minutes before closing to allow time for showering and
dressing. Last entry to the club will be 1 hour before closing time.
- Smoking is not permitted anywhere within the club.
- Members must accompany their guest and shall be responsible for the appropriate charge. Members are
responsible for their guests conduct and must not leave the club before them.
- No pets are permitted.
Health Status Duty to Advise
- At enrolment or the earliest opportunity, members must declare any injury, illness or other health
condition that may prevent them from using some or all of the club facilities.
- Members are also required to report any changes in their health status that may subsequently prevent
them from using some or all of the club facilities and will only be permitted to return to exercise with
approval of their doctor.
Liability
- All members, and their guests, use club facilities at their own risk and The Spa Hotel will accept no
responsibility for any accident, illness or injury whilst on its premises, howsoever caused, other than
liability arising from negligence of The Spa Hotel or its staff.
- Any member or guest who suffers injury or accident on The Spa Hotel premises must immediately report
the incident, and the circumstances under which it occurred, to the General Manager, Club Manager or
Duty Manager.
- The Spa Hotel accepts no liability for loss or damage to property of members and their guests, including
property stored in lockers, vehicles and their contents, motorcycles and bicycles, parked or left on club
premises.
Privacy Policy
We take your privacy seriously and will only use your personal information to administer your account and to provide the service and the products you have requested from us.
However, from time to time we would like to contact you with details of other offers and services we provide. You will be asked to give your consent to receiving such communication and will have the option to opt out at any time.
We do not pass your data onto any organisation outside The Spa Hotel.