ARRIVAL TIME
Please allow sufficient time before your treatment to complete our Spa Consultation Form.
We recommend you arrive 15 minutes in advance of your treatment.
Late arrivals will result in a reduction of treatment time.
HEALTH CONDITIONS
We advise you inform us of any health condition, allergies or injuries which could affect your choice of treatment.
If unsure, please contact the spa before booking where we can advise on suitable treatments.
SPA PACKAGES
For bookings of 5 or more, please confirm availablity by contacting the spa before continuing with this order.
Any bookings that have not been confirmed in advance may be changed or cancelled (without penalty).
CANCELLATION POLICY
All spa experiences require 100% pre-payment at time of booking.
Spa treatments may be cancelled up to 4 days prior to the date of your spa treatment – after which a 100% cancellation fee will apply and treatments will be non-transferable.
No refund or transfer will be payable for non-arrival for a treatment without the stipulated notice.
By proceeding to payment you are agreeing to these Term & Conditions.